managed bins
sweeping length
orders per day
bulky waste per day


  BMS Betriebs-Management-System

Our modular software solution for waste and disposal management – the BMS (Operations Management System) – is a fully integrated ERP system and enables municipal and commercial waste disposal companies to replace previously used isolated solutions. The BMS thus meets all the requirements of waste and disposal management in the operational and logistical areas and at the same time share company data with other leading systems such B. SAP or Navision via interfaces.

In the development of the BMS, the most modern development tools and techniques are used, which is very clear in the design of the interfaces, a very comfortable operation and the integration of the GIS system ESRI. This also ensures that the system is future-proof.

The BMS represents the latest state of the art and is unparalleled in terms of handling and design.

The BMS is the software solution for the future connection of waste and disposal management to the Smart City.

We offer solutions for following areas:



  • Waste Containers Management

  • Bulky Waste

  • Route Planning

  • Container Service

  • Resource Planning

  • Street Cleaning & Winter Service

  • Notice Of Fees

  • Invoicing

  • Customer Relation Management

  • Statistical Evaluations

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Needs-based telematics

  • Nachweis Winterdienst

  • Soll/Ist Vergleich von Touren

  • Mobile Wechselaufträge

  • Mobile Auftragsverwaltung

  • Zeitdatenmanagement

  • Tourenführung

  • Anbindung von Identsystemen

  • Dokumentation

  • Und vieles mehr…

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Citizen Services
Tools for customer management

  • Abfallkalender Web und APP

  • CRM

  • Sperrmüll Online

  • Meldung wilder Kippen

  • Erinnerungs- und Benachrichtigungsservice

  • Beschwerdemanagement

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Customer Testimonials

„The introduction of complaint management (CRM) was an important prerequisite for the successful certification of „service quality and customer satisfaction“ by TÜV Süd.“
„An invaluable advantage is that the city of Oberhausen also works with the CRM and the tickets which are created there appear directly with us. This ensures rapid processing.“
“The Interkom App simplifies and improves many processes in which employees have to contact the scheduling department.“
„We were looking for a way to channel and control the flow of visitors in our recycling center after it reopened. Insert IT implemented this request promptly, flexibly and in line with our wishes.“
„Despite the special SAP structure in our company, the interface between BMS and SAP was programmed exclusive and based on requirements. In the edit mask of the BMS required for this, the performance data to be reported are clearly structured and clearly displayed, which simplifies operation and data entry.“