CITIZEN SERVICES

Use citizen services to make your customer management more efficient. Present useful informations in a targeted manner and to involve citizens in your processes. At the same time you increase the availability of your services and act proactive.

Emptying Schedule

For your homepage or as an App

Emptying Schedule

In the WEB and as an APP

  • Seamless integration
  • Direct feed from the route planning
  • Reminder functions
  • Individually adaptable
  • Also available as an interface

Bulky Waste Online

Interactive application form

Bulky Waste Online

From the form directly to the ERP

  • Dynamic build from the master data of the ERP
  • Applications can be processed directly in the ERP without an intermediate step
  • Work relief for employees

PDF – Sperrmüll Online

Report of deficiencies in the cityscape

The citizens participates

Report of deficiencies in the cityscape

  • Reporting of illegal rubbish dumps or other deficiencies in the cityscape
  • Can be used as a stand-alone APP or integrated into the waste calendar
  • Image documentation
  • Comment function
  • Transmission of GPS coordinates

Your Advantages

  • You increase the satisfaction of your customers

  • You involve citizens in your processes

  • You Improve your service

  • You shorten your response times

  • You act proactive

  • You increase the quality

Online appointment allocations for recycling center and customer center

Digitization of the registration processes

Online appointment scheduling

In the WEB and as an APP

  • As a stand-alone App or integrated in the emptying schedule
  • Personal customer contact can be optimally guaranteed in compliance with all requirements
  • The traceability of the contacts is ensured
  • Digitization of the registration process
  • Reduction of waiting times
  • Relief for employees
  • Possibility of statistical evaluation of the occupancy